4. Arrival & starting your stay

Right after your arrival in Switzerland, you must enter your official email address and postal adress in Mobility-Online (see your workflow). Enter the email address you received from your research institute and the postal address that you use to open your bank / post office account.

You are required to enter each subsequent change of address directly into Mobility-Online (see your workflow).  

Note:

  • Post is only delivered if the name of the recipient is on the letterbox. Either put your name on the letterbox or (if you are subletting) have your post sent c/o to the name of your proprietor. Include your room or flat number if there is one (e.g. in student residences).
  • Inform the responsible residents' registration office, your health insurance company, your bank or post office, FCS, and the Reception Service as well as any other office you maintain business with of any address change.

Deadline

31 October

Description

How to get your refund

Follow these steps:

  • Upload in the workflow of Mobility-Online one PDF file that merges the following:
    • Scan from the back and front side of your Half Fare Travelcard (or GA Travelcard)
    • Original receipt that shows the sum paid and your name
  • You can only upload one PDF.
  • The money will then be transferred to your bank or post account until the end of December at the latest.
  • If you do not hand in the PDF on time, you forfeit your right to receive a refund.

In the following two cases you are not entitled to a refund and must inform the Reception Service within the deadline:

  • You do not purchase one of the described travelcards.
  • Your supervisor or institute has already paid for your travelcard.
  • You are allowed to take up to 5 weeks / 25 days of leave per year (pro rata) without the scholarship being reduced or suspended.
  • Any absence must be agreed with your supervisor.
  • Any absence of two weeks or more must additionally be reported to the Reception Service in good time before your departure.
  • You are responsible for clarifying your insurance situation when you leave Switzerland. Please contact your insurance company directly and, if necessary, take out additional travel insurance at your own expense.
  • Check possible visa requirements for your journey.

Contact persons

  • Administrative matters: Reception Service, Sandra Zweifel, , Tel +41 44 632 51 52
  • Academic matters: FCS Delegate, Prof. Stefano Bernasconi, , Tel +41 44 632 36 93
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