Support procurements
Questions about the ETHIS ordering process (workflow, access, permissions, functionalities)
Please check the instructions and FAQs on procurement or create a ticket via Smart Desk.
For questions regarding the assortment, orders or wrong deliveries, please contact the internal stores or the external supplier shops.
Internal Shops
ETH Webshop
E-Mail:
Phone: +41 44 632 83 62
BIOL-Shop
Opening hours: Mo - Fr 9.30h - 11.00h / 12.30h - 15.00h
Address: HPM C8, Otto-Stern-Weg 3, 8093 Zurich
E-Mail:
BSSE-Shop
Opening hours: Mo - Fr 9.00h - 11.00h / 14.00h - 16.00h
Address: WRO 1058 6.60, Mattenstr. 26, 4058 Basel
E-Mail:
ETH M?belshop
E-Mail:
External supplier shops
For questions about the assortment, delivery status, incorrect deliveries and invoices, contact the customer service of the respective supplier directly.