Buildings services
Services for the operation and maintenance in the buildings and outdoor areas of ETH Zurich
The Alarm Organisation comprises the Emergency Desk and the Security Service.
Emergency Desk
The Emergency Desk is the first point of contact for all incidents relating to the safety and security of people, buildings and equipment. The Emergency Desk is available 24/7/365. From internal connections, dial 888. From mobile phones, dial +41 44 342 11 88.
When an alarm is triggered, the relevant internal and external responders are alerted (including blue light organisations where appropriate) and steps are taken to identify and resolve the problem. The Emergency Desk constitutes the link between the various alarm duty managers.
The Emergency Desk also serves as an information point out of office hours.
Security Service
Out of office hours, the ETH Security Service takes the role of property manager for the ETH Zurich buildings and areas. Uniformed staff are responsible for enforcing the General House Rules and for monitoring the building security systems. They are the first to intervene if there is an incident, such as an accident, outbreak of fire or smoke, a break-in, assault or material damage.
For event support, please contact the event management team.
The Facility Services department supports when it comes to additional furniture, keys or technical equipment as well as with cleaning.
The buildings of the ETH 必博官网,必博体育 Zentrum are supplied with environmentally friendly district heating. ETH Zurich’s district heating system is connected to the network of Fernw?rme Zürich and are operated in cooperation with the City of Zurich.
Thanks to district heating and the use of waste heat from ETH buildings, ETH Zurich only uses gas and heating oil to cover 15% of its total heating requirements. As a result, we are making a significant contribution to reducing CO2 emissions and improving air quality.
Contact
Email:
Links
Download Organigramm Fernw?rme Zentrum (PDF, 71 KB)
external page EWZ ?W?rmeverbund?
We maintain and care for the green spaces at ETH
- Maintenance and restoration of lawns and gardens
- Interior planting for public spaces
- Cultivation and provision of plants for teaching
- Educational trail for teaching
- Provision of horticulture spaces for practical work
- Snow-clearing
- Recycling of organic material
- Obtaining compost from the H?nggerberg compost site (see below)
Do you want to use the green spaces, or do you have any suggestions or questions about plants? Please contact the relevant gardener directly.
Contact Green spaces on 必博官网,必博体育 Zentrum
Download Download contacts for Green Spaces 必博官网,必博体育 Zentrum (PDF, 149 KB)
Contact Green spaces on 必博官网,必博体育 H?nggerberg
Fritz Graber
Download Download contacts for Green Spaces 必博官网,必博体育 H?nggerberg (PDF, 135 KB)
H?nggerberg compost site
Green waste generated from working in the grounds is composted and reused. ETH members can obtain compost from the Grounds Office; you fill your own containers yourself: small amounts only, by prior arrangement.
The Facility Services department maintains all heating, ventilation, air conditioning, cooling, sanitation and electrical systems at ETH. We ensure that the entire infrastructure operates safely and economically.
Temperature in the lecture halls
The air conditioning systems in the lecture halls are set to an average temperature. If the temperature is considerably too high or too low, there may be a fault. Don’t hesitate to tell us your concerns so that we can check the system immediately: Real estate services portal
The Facility Services department carries out general cleaning and maintenance work in accordance with the Service Level Agreement. If you have any special cleaning requests or enquiries, please contact us via Info + Service Center or real estate services portal.
Cleaning – adjustments to the service level for cleaning and maintenance
Reduced service level for the following room groups:
? Offices / meeting rooms / workshops -> every two weeks
? Recreation and first-aid rooms with low frequency -> every two weeks
? Storage / archive / ancillary rooms -> twice a year
? Corridors, stairs and lifts with high frequency as well as foyers / entrance halls / vestibules -> twice a week
? Corridors, stairs and lifts with low frequency -> every two weeks
Waste disposal
For environmental and economic reasons, waste should be separated. Please separate all waste (PET, paper/cardboard, normal waste, batteries, electronic waste etc.), so that it can be processed appropriately. Please use the official recycling collection points in each building. For questions regarding waste and waste disposal, please contact your local Info+Service Center.
Hazardous waste
For hazardous waste, please see here.
The Facility Services department is responsible for repairs and minor renovation work.
If you identify a fault, please let us know via the real estate services portal.
- Advice/planning of carpentry work
- Production/modification of furniture, interior fittings and exhibition furniture
- Installation of furniture, wardrobes, blackboards/ wall boards and interior fittings
- Repairs to interior fittings, furniture, wooden windows and doors
- Purchasing/ordering of timber and panels, fittings etc.
Placing an order
A carefully completed order form helps us to process your order: Real estate services portal/GMIS > carpentry order
Enquiries can be made by telephone or email.
Structural alterations and adaptations to rooms must be authorised by the Real Estate department or the management of the building division.
Contact
Email:
Carpentry at the Zentrum campus: Martin Dosch
Carpentry at the H?nggerberg campus: Oliver Zgraggen
Download Information flyer carpentry (PDF, 448 KB)
The service level description describes the service mandate for the operation and maintenance of the buildings of ETH Zurich by the Facility Services department.
Download Service Level Description | Facility Services (PDF, 2.4 MB)
The cost of additional services and higher quality standards is calculated according to the price list for additional services
Download Price list additional services | Facility Services (PDF, 89 KB)