Current Service Notifications
Announcements and information concerning our services.
State | Date | Description | |
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12.11.2024 16:55 | Adobe Sign - signature request is not working | Details | |
Adobe Sign - signature request is not workingWe are currently experiencing a service outage with Adobe Sign. |
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11.11.2024 09:23 | ETH's Google Workspace storage is full. | Details | |
ETH's Google Workspace storage is full.The ETH Google Workspace is full. The problem was escalated to Google shortly after it occurred and Google is working on a solution. No data has been lost, but data can be read and downloaded. Unfortunately, it is not possible to save data until the problem has been resolved. |
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01.11.2024 12:06 | Malfunction in the NAS storage system | Details | |
Malfunction in the NAS storage systemThere is currently a problem with the connection to the NAS. In particular, connections via SMB (Mac/Windows) are affected. We are working with the manufacturer to find a solution as quickly as possible. |
Start | End | Description | |
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15.11.2024 07:00 | 15.11.2024 08:00 | Power/network interruption Friday 15.11.2024 between approx. 07:00-08:00h in the HPL F floor building | Details |
Power/network interruption Friday 15.11.2024 between approx. 07:00-08:00h in the HPL F floor buildingOn Friday, 15 November 2024, between 07:00 - 08:00, there will be a power interruption due to troubleshooting in the HPL F floor building. This also affects the HPL F floor communication room. |
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18.11.2024 19:00 | 21.01.2025 17:00 | NAS12 backend storage update at Zentrum location 18.11.2024 from 7.00 pm until 21.11.2024 5 pm | Details |
NAS12 backend storage update at Zentrum location 18.11.2024 from 7.00 pm until 21.11.2024 5 pm
On the Spectrum Scale system (NAS12) at the Zentrum location, a software update of the backend storage systems is planed from 18.11.2024 at 7:00 pm to 21.11.2024 5pm. This action is part of a regular update. In principle, this update should be without interruptions for the NAS Service. All actions that could be critical for the availability of the NAS service will only be carried out after 7 pm. We will inform you as soon as the updates are installed. Thank you for your understanding. Best Regards, |
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28.11.2024 20:00 | 28.11.2024 23:00 | Zone Router Cx Hardware Lifecycle | Details |
Zone Router Cx Hardware LifecycleAs part of the lifecycle, on November 28, the hardware will be replaced from the router Cx. When: on 28.11.2024 between 20:00 and 23:00 What is affected: The entire data network of the network zone Cx, including wifi and Data Center DCCx. |
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26.11.2024 08:00 | 26.11.2024 08:00 | Rollout of the new Cisco Secure VPN Client from Tuesday 26.11.2024 at 8:00 a.m | Details |
Rollout of the new Cisco Secure VPN Client from Tuesday 26.11.2024 at 8:00 a.mAn updated version of the Cisco Secure VPN Client (Version 5.1.6.103) is now available for the desktop operating systems Windows, MacOS and Linux. Please note that the client has been renamed by Cisco from "AnyConnect Secure Mobility Client" to just "Secure Client". The new version includes several bug fixes. The new images are available now in the IT-Shop (https://itshop.ethz.ch/). On Tuesday 26.11.2024 at 8:00 a.m we will force the upgrade through the VPN Gateway. Clients that connect to ETH via VPN after that time will receive the update automatically. |
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13.11.2024 19:00 | 13.11.2024 22:00 | Network outage zone ALS router hardware lifecycle | Details |
Network outage zone ALS router hardware lifecycleDue to a router hardware lifecycle, there is going to be a network outage in the zone ALS. During the time window we expect an interruption of the data network including telephony and WLAN of approx. 15 minutes. As the MAC address of the default gateway changes, the interruption may be longer for individual clients. |
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25.11.2024 19:00 | 26.11.2024 23:55 | NAS12 Spectrum Scale Software Upgrade (Zentrum) from November 25th 7pm to November 26th 11.55 pm | Details |
NAS12 Spectrum Scale Software Upgrade (Zentrum) from November 25th 7pm to November 26th 11.55 pmOn the Spectrum Scale system (NAS12) at the Zentrum location we are planning a software update on the access servers (CES) from 25.11.2024 at 7 pm to 26.11.2024 at 11:55 pm. |
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18.11.2024 19:00 | 21.11.2024 17:00 | NAS12 Backend Storage Update (Zentrum) from November 18th at 7 pm to November 21st at 5 pm | Details |
NAS12 Backend Storage Update (Zentrum) from November 18th at 7 pm to November 21st at 5 pmOn the Spectrum Scale system (NAS12) at the Zentrum location, a software update of the backend storage systems is planed from 18.11.2024 at 7 pm to 21.11.2024 5 pm. |